Effective Date: March 10, 2026
Introduction
This Privacy Policy describes how Falkin Pest Control (“we,” “us,” or “our”), a pest control service
provider operating in Colorado, collects, uses, discloses, and protects your personal information. We
are committed to protecting your privacy and handling your personal data in compliance with applicable
laws, including the Colorado Privacy Act (CPA) where it applies. This policy applies to information we
collect through our website, phone calls, emails, in-person interactions, and other means related to our
pest control services.
By using our services or providing us with your information, you agree to the practices described in this
Privacy Policy. If you do not agree, please do not provide us with your information or use our services.
Information We Collect
We collect the following categories of personal information:
- Identifiers: Such as your name, postal address, email address, phone number, and account
credentials (if applicable). - Payment Information: Credit card details, billing address, or other financial information when
you pay for our services. - Commercial Information: Records of services purchased, such as pest control treatments,
scheduling details, and property information. - Internet or Other Electronic Network Activity: If you visit our website, we may collect browsing
history, IP address, device information, and usage data through cookies or similar technologies. - Geolocation Data: Approximate location based on your address or service requests.
- Sensitive Personal Information: We do not intentionally collect sensitive data (e.g., health
information, racial or ethnic origin) unless necessary for service provision (e.g., allergies related to
treatments), and only with your consent.
We collect this information directly from you (e.g., when you schedule a service, fill out forms, or
contact us), automatically through our website, or from third parties (e.g., payment processors).
How We Use Your Information
We use your personal information for the following purposes:
- To provide, schedule, and perform pest control services.
- To process payments and manage billing.
- To communicate with you about your services, appointments, or promotions.
- To improve our services, website, and business operations.
- To comply with legal obligations, such as record-keeping for warranties or regulatory
requirements. - For marketing purposes, such as sending newsletters or offers (you can opt out at any time).
- To detect and prevent fraud or security issues.
We do not sell your personal data or use it for targeted advertising or automated profiling that produces
legal or significant effects.
Sharing Your Information
We may share your personal information with:
- Service providers, such as payment processors, scheduling software vendors, or subcontractors
who assist in delivering our services. - Legal authorities if required by law, subpoena, or to protect our rights.
- Business partners in the event of a merger, acquisition, or sale of assets.
We do not share your information with third parties for their own marketing purposes without your
consent.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional
purposes. Information sharing to subcontractors in support services, such as customer service, is
permitted. All other use case categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties.
Data Security
We implement reasonable physical, technical, and administrative measures to protect your personal
information from unauthorized access, loss, or disclosure. However, no system is completely secure,
and we cannot guarantee absolute security.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this
policy, comply with legal obligations (e.g., tax records), resolve disputes, or enforce agreements. For
example, service records may be kept for up to 7 years for warranty purposes.
Your Privacy Rights
You have certain rights regarding your personal information. Please note that some rights below apply
specifically under the Colorado Privacy Act (CPA), which applies to businesses that process data of
100,000 or more Colorado residents annually. Regardless of CPA applicability, we are committed to
honoring reasonable requests.
- Access: Request details about the personal data we hold about you.
- Correction: Request updates to inaccurate information.
- Deletion: Request deletion of your data, subject to legal exceptions.
- Opt-Out: Opt out of the sale of your data (though we do not sell data) or targeted advertising.
- Portability: Receive your data in a portable format.
- Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise these rights, contact us at support@falkinpest.com. We will respond within 45 days
(extendable by 45 days if needed). You may appeal any denial by contacting us within 30 days; we will
respond to appeals within 60 days.
If you are a Colorado resident, you can also submit requests via email or phone. We do not process
sensitive data without consent and do not engage in profiling.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information
from children. If we learn we have collected such data, we will delete it.
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website (falkinpest.com)
with an updated effective date. Continued use of our services after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Falkin Pest Control
7100 Broadway #2C, Denver, CO 80221
Email: support@falkinpest.com
Phone: 720-927-2522
This policy is provided for informational purposes and does not constitute legal advice. We recommend
consulting a legal professional for advice tailored to your business.